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Terms and Conditions

refunds

We do no accept returns or exchanges at this current time. please ensure you confirm your order and ensure its correct before purchasing as it is non refudable.

Shipping policy

All orders are fulfilled by print on demand company 'prodigi'. orders are shipped within 3-5 business days. shipping carriers include FedEx, DPD and UPS. however other shipping carriers may be used subject to the most suitable carrier per oder-basis.

order tracking

We do not offer tracking with orders. you will be issued with a order conformation email/receipt. any enquires on expected delivery times or where abouts customers should contact me directly.

Shipping rates

The rate charged for shipping on your order  is based on quantity and destination of your product and shipping regions. before the final checkout page you will be shown the cost of shipping that will be applied to your purchase and you will have the opportunity to not place your order if that is what you with to do. 

payment

upon receiving your order we carry out a standard authorisation check of your payment card to ensure there is sufficient funds to fulfil the transaction. once the payment has been taken and authorised your order will be sent through to the print on demand service and fulfilled in full, including any requests, payments and shipping of your order.

thank you for shopping with us.

privacy policy 

01

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

02

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].

03

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above bellow... 

We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.
 

04

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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